---
title: "Introducing the New PointClickPay: Smarter Payments for Long-Term Care"
description: PointClickPay is an online billing and payment portal for long-term care facilities that use PointClickCare software.
image: https://blog.cboss.com/hubfs/PCP%20Square%20Logo.png
---

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# Introducing the New PointClickPay: Smarter Payments for Long-Term Care

 Nov 19, 2025 2:41:32 PM

Managing payments in long-term care facilities just got a whole lot easier. The latest version of PointClickPay brings powerful new features designed to simplify billing, improve transparency, and save your staff valuable time: all while delivering a seamless experience for residents and their families.

Built exclusively for facilities using PointClickCare, PointClickPay is more than just a payment portal. It’s a complete bill presentment and payment solution that works the way you do.

## Multi-Party Payments Made Simple

Families often share financial responsibilities, and now PointClickPay makes that easier than ever. Multiple guarantors can contribute to a single invoice, with real-time balance updates to prevent confusion. Plus, users can manage payments for multiple residents from a single login.

## Automated Notifications

Keeping guarantors informed is key to timely payments. PointClickPay sends monthly email reminders with direct links to statements and payment options. Want to go further? Add-on services include text and phone notifications or any outbound communications for even more outreach flexibility.

## Flexible Technology Fee Options

With the new Technology Fee feature, facilities can pass on the cost of online payments to guarantors. Choose between flat-rate or percentage-based fees to suit your financial model, without compromising convenience.

## Print-Mail Services

PointClickPay now offers comprehensive statement mailing services, eliminating the need for your team to manually print, sort, and stuff envelopes each billing cycle. Our streamlined print-and-mail solution ensures that your customers receive accurate, timely, and professionally presented paper statements without the hassle. 

## Why PointClickPay?

With over 25 years of experience in healthcare and government payment solutions, the PointClickPay team knows what it takes to build secure, reliable, and user-friendly platforms. Every feature is designed with input from real users, so you get tools that actually work for your facility.

Whether you're looking to reduce administrative burden, improve payment transparency, or offer a better experience to families, PointClickPay delivers. To learn more, check us out on our website or the PointClickCare Marketplace, both linked below.

[https://cboss.com/pointclickpay/](https://cboss.com/pointclickpay/) 

[PointClickCare Marketplace](https://marketplace.pointclickcare.com/s/partner-app/aFC5G000000kAZ4WAM/pointclickpay)

 

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