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James Cain

James Cain

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Increasing Patient Satisfaction with Effective Communication

[fa icon='calendar'] Jun 23, 2022 2:52:15 PM / by James Cain

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One of the biggest mistakes a healthcare organization can make is assuming all their patients are active and engaged with their own care. Tools that allow a healthcare organization to effectively communicate with their patients are a key part of keeping patients involved and informed about their care, and their financial responsibilities.

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Getting the Most From Your Gateway

[fa icon='calendar'] May 19, 2022 1:26:58 PM / by James Cain

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Thinking of Your Gateway as a Funnel

A simple way to envision what a payment gateway is to think of it as a funnel, a funnel for revenue collection that both mirrors our business processes and reflects how clients and consumers expect to make payments in the most secure and convenient methods possible.

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HIPAA And The CBOSS Central Payment Portal – What You Should Know

[fa icon='calendar'] Nov 16, 2021 2:04:07 PM / by James Cain

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At CBOSS, we take compliance seriously. In healthcare, this not only applies to the Payment Card Industry Data Security Standard (commonly referred to as PCI-DSS) compliance, but also those requirements surrounding HIPAA as well. We’ve previously discussed the nuances of PCI-DSS in an earlier blog series, so feel free to refer to that for a detailed look at how to prioritize PCI. In this post, we’ll examine HIPAA, its role in protecting healthcare data, and finally its inherent importance surrounding you and your payment gateway.

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